OUR COMMITMENT TO YOUR PRIVACY
This privacy statement discloses what information we gather and how we use it.
INFORMATION THAT IS GATHERED AND TRACKED
Feenics, Inc. gathers two types of information about individuals:
Information that individuals provide through optional, voluntary submissions: We receive this information voluntarily from individuals who seek to interact with Feenics, Inc. in a variety of forms. This includes voluntary form submissions on Feenics.com to receive our electronic newsletters and other publications; to attend webinars and other events; to inquire about and/or participate in professional development courses or activities; to participate in research surveys or polls; and/or to share information with us through a written inquiry, request, or drawing entry form.
Information Feenics, Inc. gathers through tracking information derived from visitor behavior and interactions with our website and digital communications: This information allows us to better understand our readers’ interests and tailor our content accordingly and also to help our advertisers and sponsors better understand the interests, behavior and demographics of our audience.
Under no circumstance does Feenics, Inc. divulge any information about an individual user to any third party, except and until compelled by force of law.
Optional Voluntary Information
Feenics, Inc. offers a variety of information and resources to our customers and site visitors, many of which require the voluntary submission of personal information:
- Newsletters, Alerts and Publications
We offer free electronic newsletters and publications to users. Feenics, Inc. gathers the email addresses of all users who voluntarily subscribe and provides options in every message we send to change individual subscription preferences and/or to unsubscribe from any further communications. Subscribers may indicate the topics about which they prefer to receive communications and the types of communications they prefer to receive. Because our objective is to provide each individual with information that is most relevant to his or her individual interests, topic interests may be adjusted based on content engagement. Users can also select their subscription preferences to influence which newsletters, bulletins and publications they receive as part of their free subscription, and they may change these preferences at any time using the links provided in email communications and on the website. Ultimately, users have full control over whether to subscribe to Feenics, Inc. email communications and may unsubscribe at any time using the links provided in every Feenics, Inc. email.
Feenics, Inc. may invite our subscribers to participate in surveys. The aggregated information collected in these research surveys may be published and/or shared with sponsoring companies, but Feenics, Inc. will never share personally identifiable information or information about specific individuals with any third party.
Feenics, Inc. offers a robust calendar of webinar programs designed to connect attendees with industry thought leaders and best practices. By registering for a Feenics, Inc. webinar, professionals’ consent to receive marketing messages from Feenics, Inc. regarding webinars, publications and other services designed to support training professionals. Information provided by webinar registrants may be shared with webinar sponsors to facilitate educational opportunities and knowledge transfer for training professionals.
Feenics, Inc. does not authorize the use of our website by minors under the age of 16 years, consistent with the terms of the European Union General Data Protection Regulation (GDPR) and the United States Children’s Online Privacy Act of 1998 (COPPA) and will never request the personal information of minors without parental consent.
Feenics, Inc. tracks user traffic patterns throughout all of our sites, including overall usage statistics and information on a user’s originating IP address; browser type; and other information related to the website session, including the URL of Feenics, Inc. web pages viewed and the length of time spent on individual pages. Additionally, information you enter into our site search may be stored and cataloged; we use this information to help us improve our services.
USE OF INFORMATION
Feenics, Inc. uses any information voluntarily given by our users to enhance their experience on our sites, whether to provide interactive or personalized elements on the sites or to better prepare future content based on their interests.
As stated above, we use information that users voluntarily provide in order to send electronic newsletters and publications and to enable users to participate in polls, surveys, forums and events. We send newsletters to subscribers on a regular schedule (depending on the newsletter) and occasionally send special editions when we think subscribers might be particularly interested in something.
We use tracking information to determine which areas of our sites users like and don’t like, based on traffic to those areas. This helps us continue to build a better service for our audience. We track search terms entered in the search function as one of many measures of what interests our users.
We use third-party advertising companies to serve ads when users visit our website. These companies may use information (not including individuals’ name, address, email address or telephone number) about their visits to this and other websites in order to provide advertisements about goods and services of interest to them. More information about this practice and users’ choices about not having this information used by these companies is located here.
Feenics, Inc. creates aggregate reports on user demographics and traffic patterns for advertisers, sponsors and partners. These reports allow our advertisers to advertise more effectively and allow our users to receive advertisements that are pertinent to their needs. Because we don’t track the usage patterns of individual users for advertisers, an advertiser or sponsor will never know that a specific user clicked its ad, unless that user specifically shares his or her contact information with that advertiser. We will not disclose any information about any individual user except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.
SHARING OF THE INFORMATION
Feenics, Inc. uses the above-described information to tailor our content to suit users’ needs and help our advertisers better understand our audience’s demographics. This process is essential to keeping our service free.
When you share your contact details with Feenics, Inc. to access sponsored content, you authorize us to share your information with the respective third-party or sponsor company. We request your consent in advance of sharing with said third party or sponsor company. If you do not consent to your information being used as specified on a Feenics, Inc. form, do not complete or submit the form.
We will not share information about individual users with any unrelated third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.
Feenics, Inc. operates secure data networks protected by industry-standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by our customers.
Your use of the Feenics, Inc. site(s) is entirely voluntary, as is your decision about information you elect to share with Feenics, Inc.
If you choose to opt-out of our email newsletters, you may do so at any time. We include unsubscribe information in every email we send.
FOR INDIVIDUALS LOCATED IN THE EUROPEAN ECONOMIC AREA OR WHO ARE SUBJECT TO THE EUROPEAN UNION GENERAL DATA PROTECTION REGULATION
Feenics, Inc. is a data controller as defined by the GDPR. Within our normal scope of business, your personal data may be shared with third-party data processors, without which our service(s) would not be possible.
Although the UK has withdrawn from the EU. There will be a transition period until the end of 2020 to allow time to negotiate a new relationship with the EU. During this transition period the GDPR will continue to apply in the UK.
Legal Basis For Processing
Data Breach Reporting
Feenics, Inc. will promptly notify any affected users and appropriate supervisory authorities of a data breach within data structures directly controlled by us or, as appropriate, as any such material data breach is reported to us by any of our third-party data processors, as specified by Articles 33 and 34 of the GDPR.
Data Access and Erasure
Data subjects have the right to request a report of how their personal data exist in our database(s) and to request that such data be erased in certain circumstances. All such requests must be verifiably submitted by the individual seeking access to or erasure of their own data. Erasure is subject to certain limitations, including whether Feenics, Inc. and/or our data processors asserts a legal requirement or right to preserve the data.
After a request is received, Feenics, Inc. will comply as fully as possible. If full compliance is not possible, we will specify the degree to which we are unable to comply and for what reason.
In the event of personal data erasure, Feenics, Inc. may anonymize the related and non-personal data associated with the individual, including but not limited to web tracking, email tracking, transactions and survey responses.
Feenics, Inc. will, to the best of our ability, promptly rectify inaccuracies in personal data that are verifiably brought to the attention of our attention by the subject individual.
Feenics, Inc. employs automated processes to align the content our users experience with our profile of their interests. This automated decision-making is not legally or otherwise significant for the purposes of the GDPR, and Feenics, Inc. does not engage in fully automated decision-making that has a legal or otherwise significant effect on an individual data subject.
Data Protection and Security
Feenics, Inc. operates secure data networks protected by industry-standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by our customers. Our website(s) employ HTTPS data encryption.
CALIFORNIA’S CONSUMER PRIVACY ACT
Feenics, Inc. has taken steps to comply with the California Consumer Privacy Act as it applies to gathering and exchange of personal data in the B2B context. Residents of the State of California consent to the personal information they provide being used by Feenics, Inc. for internal marketing purposes and shared with sponsors and exhibitors who may contact you in relation to special offers, products and services related to your role within your company. You have the right to opt-out of this use of your personal information. You can exercise this right at any time through your contact preference center in the footer of marketing emails you may receive from us.
CANADA’S ANTI-SPAM LEGISLATION
Feenics, Inc. has taken all reasonable steps to comply with Canada’s Anti-Spam Legislation. We only email contacts with whom we have had a business relationship within the last 2 years, individuals who may have enquired about an event in the last 6 months, opted in to receive our communication, or where the message is relevant to the person’s business role.